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EDITOR'S VIEWPOINT

A favourite of the befuddled

We are just a few months into the year and already the promise of better times for all that arose when Trevor Manuel cut the tax bill of every employee has evaporated. Interest rates have gone up and may go up again; some employers and pension fund administrators have still not passed on the tax cuts to their staff and pensioners; the petrol price has soared to record levels; banks, financial institutions and brokers are finding new ways of ripping off their customers (and those that can't, just shut their doors); anyone who can persuade anyone to sign a debit order is likely to regard that person's bank account as his own; and now all employees are obliged to hand over some of their hard-earned salaries on which they have already paid tax to the Unemployment Insurance Fund.

Essentially, any extra money that the average restaurant customer might have had to spend when Manuel announced his tax cuts with effect from March 1 has been spent on keeping up with the cost of living. And restaurateurs tell Hotel & Restaurant that they see food inflation as a giant problem over the next few months. The cost of imported supplies for hotels and restaurants has soared since the collapse of the rand at the end of last year. And, if all this were not bad enough, more job losses in South Africa's private sector are being predicted.

Much of the good work that Trevor Manuel tried to do has been undone. Through the sin of omission, his cabinet colleagues are to blame for at least some of the problems that confront the country, but, be that as it may, more belt-tightening in the months ahead seems unavoidable.

At the rate discretional spending money is shrinking for South African consumers, hotels and restaurants may soon be forced to set up the differential or multi-tiered pricing system favoured by the befuddled if they wish to see any local customers at all.

With all this in mind and to lighten the gloom that is descending on the industry, Hotel & Restaurant this month presents a tongue-in-cheek guide to spotting a foreign tourist so that it becomes easier to charge him or her more.

The intention of what some may see as not very PC in parts is to put the lid for all time on the notion that foreign tourists should be milked to subsidise domestic tourists. If the perception arises that South Africa is doing this, we'll run into a whole stack of new problems. There is no quick fix solution to the problems of the South African consumer, and using the money of foreign tourists to subsidise them is not the answer. To anyone who is offended by some of the content from page 14 onwards we apologise in advance.

Moving target
A paragraph in the March issue of Hotel & Restaurant about the ban on 4x4 vehicles on South Africa's beaches caused a brief flurry of response from enthusiasts who appeared to want to know what we thought about it.

For what it's worth, Hotel & Restaurant welcomes tough action against the owners of 4x4 vehicles who cannot drive responsibly and generally behave like hooligans. As it appears that many owners of these vehicles fall into this category, Hotel & Restaurant feels the law enforcement authorities should target them at every conceivable opportunity.

Booze cruise
As the patterns of international tourism return to normal in the wake of September 11, pressure has been building up on the world's airlines to ban alcohol on all commercial flights.

Media reports of air-rage are becoming common as natural anxiety over flying is exacerbated by long waits to board and generally shoddy treatment by airlines who make customers pay for their senior executives' inability to manage their costs.

Now doctors have come out in favour of stopping the serving of liquor on commercial flights. This, of course, is not the answer. Passengers will bring on board their own favourite beverages or get tanked up before they board.

What airlines need is the power to act firmly against anyone who poses the slightest risk to the comfort or safety of other passengers. Large people should be required to buy two seats, children should be sedated, cabin baggage rules must be observed and heavy fines and prison sentences must be imposed on all unruly passengers.

The R100 admission of guilt fine paid by a drunk and disorderly airline passenger recently will not serve as a deterrent. These menaces to public safety should be arrested, allowed to recover their senses and then locked up for 14 hours in a confined space, a police cell, for example, with a few aggressive drunks so that they can experience what they inflicted on their fellow passengers.

Andrew Moth