Death of Guy Matthews

February 29th, 2012 by Andrew Moth | Categories: hotels, industry, tourism

Guy Richard Matthews, one of South Africa’s finest hoteliers, passed away peacefully this week (Monday, 27 February 2012). He was a former owner of The Coach House (shown above) and other hotels in the far north of South Africa.

There are plans for a memorial service for him in Johannesburg on Monday 12 March at 4:00pm, at St John’s College Chapel, Houghton, where he was educated. He was husband of Jane and father of Pippa, Richard and Alison, father-in-law of Nicolas and grandfather of Chloe and Alexandre.

Hotel & Restaurant editor Andrew Moth said Matthews was one of South Africa’s great hoteliers. “I was lucky enough to meet him from time to time and it was a privilege to know and enjoy the way in which he worked and thought for the benefit of the tourism industry in South Africa.

“Hotel & Restaurant joins the hotel and tourism industries in extending condolences to Guy’s widow Jane and his family and friends.”

Matthews opened The Coach House in Limpopo in 1983 and developed it into one of South Africa’s great country hotels, earning a string of awards and accolades along the way.

He sold it to Orion Hotels & Resorts in 2010 together with the Magoebaskloof Hotel which had been seriously damaged by fire a few years earlier.

The Coach House in New Agatha was built on the site of an old staging post and offered five-star accommodation and fine dining in 15ha of landscaped gardens.

Born in England in 1941, Matthews was educated at St John’s College in Johannesburg. He began his working life at Deloitte, Haskins & Sells in 1959 and then worked for Anglo Dutch Office Furniture.

Hotel & Restaurant editor Andrew Moth recalls a number of conversations with Matthews over the years about the right height for dining-room chairs and tables. “Guy was not a tall man and it was easy to understand his concern about this issue as he loved restaurants and wining and dining.

“He was a regular purchaser of fine wines at the Nederburg Auction – although he invariably grumbled about the prices. But he and Jane had a great sense of humour and a wide range of interests that ensured they were great company wherever they were.”

Matthews was also a farmer and in the 1990s was chairman of the South African Mango Growers Association. At that time he also owned and operated the Troutwaters Inn.

Susan Reynard, Gauteng editor of Hotel & Restaurant, made the trip to the Coach House in late-2004, for a feature that appeared in the magazine in February 2005. She says of meeting Guy Matthews: “As I pulled into the entrance of the hotel in late-December, hot and bothered in my little Fiat Uno Mia after a seven-hour drive through torrential rain, it was Guy Matthews who met me at the door. He was cool, calm and welcoming, thanking me for taking the time to come through to his hotel, when in fact the honour was entirely mine to visit one of the top establishments in the country. After insisting on lunch and an afternoon rest, Guy and his delightful wife Jane, together with GM Sam Nkuna and executive chef Lucas Ndlovu, showed me around the property. The interview unfolded like those conversations that start up naturally, and developed into a story of business, life, love of people, huge desire to ‘be a good neighbour’ to the local community, and a determination to help as many people as possible. Guests were the happy recipient of this synergy of land, labour and friendship.

“The Matthews started up various enterprises to employ even more members of the local communities, including the famous nougat production unit and a bottled water facility. Guy insisted the hotel was as labour-intensive as possible, making everything from scratch, to ensure that as many people as possible benefitted from the endeavour. Job-creation and community involvement were built into the property, long before there were accronyms and kudos to be gained from it.

“For example, the hotel contributed to the building of 50 classrooms in the local school, provided day-care and other educational facilities, and staff benefits included non-contributory provident fund and funeral scheme.

“I also loved his sense of humour. Always self-deprecating, he once said of attending Indaba: ‘Well if I don’t, rumours start spreading that I’ve died.’ Sadly this time the rumour is true. It was my great pleasure and privilege to meet the Matthews and listen to Guy’s amazing story of hospitality.”

 

  • http://www.hospitalityambassador.co.za James Parker

    Farewell to a wonderful Hotelier and Friend! A Gentleman with a great sense of humour and passion for life! A great mentor to many young aspiring Hoteliers with his high standards. He will be missed in the South African Tourism & Hospitality sector. Sincere sympathy to Jane and Family

  • http://www.portfoliocollection.com liz westby-Nunn

    I first met Guy and Jane shortly after he opened the Coach House in 1983, and for many years the Coach House was a valued member of the Portfolio Collection. In fact, Guy was one of the first hoteliers who insisted upon separate showers and private toilets in the bathrooms – definitely setting a trend way back then! Deepest sympathies and love to Jane, Pippa, Alison and Richard. From Liz Westby-Nunn.

  • Heinz Brunner

    I am shocked of the News , I have not seen Guy for a good few Years ,however I remember him as the bubbly incredible hospitable friendly Person .He and his Team certainly put the Coach House amongst the best in South Arica and in the World ,what a place it was .We had many some memorable Hours at Coach House .Jane our prayers go out to you and the Family . Guy rest in peace ,you left us far to early my Man
    Hella and Heinz Brunner

    • Denise Lindley

      Hi Heinz, good to hear you are still around! What are you doing now?

  • http://www.rawsonvillehouse.co.za Gaby Drews

    To Jane and his family, my deepest condolences on Guy’s passing. During my time of working at Fedhasa, I always knew Guy as such a gentleman, with a great sense of humor.
    Jane I will be with you in thought on Monday.

    Best regards

    GABY DREWS

  • http://Www.brettdungan.com Brett Dungan

    Guy was a real gentleman and I am privileged to have spent time together with him at various events through the years?Guy had a wicked sense of humour and a real love for life!
    I wish that we could spend more time with those that are positive influences on our lives and it’s at times like this that you realize that being busy is simply not an acceptable excuse!
    To Jane and family our deepest sympathy and know you are in our thoughts at this difficult time!
    Lots of love
    Brett Samantha and the Dungan family

  • http://www.heritagesa.co.za Greg McManus

    Over the many year sthat I knew Guy, he remained a passionate and professional hotelier with an eye for service excellence. The standards set at the Coach House were an inspiration to many and I will miss his insight into deeper industry issues.
    Our condolences and sympathy go to Jane and the familiy at this time.

  • http://www.swisshotelschool.co.za Nick Martin

    I got to know Guy and Jane a little bit during the mid 90s. By this time they were already running one of the best country house hotels in SA. To talk to them was always a joy: both self deprecating, quick with questions and very good listeners. You can learn a lot from such people.
    Anne and I send our condolences to Jane and family.
    Nick Martin

  • http://www.villabelmontehotel.co.za Cliff Jacobs

    Guy Matthews was simply one of the very best hoteliers this country has ever produced. His ideas for the improvement of his hotels and the hospitality industry in general were innovative and far ahead of their time. Added to his brilliancy was his outstanding sense of humour. He was also a great character, walking around in the heat of Limpopo province in a tie and jacket with a red hankerchef fluttering from his breast pocket, and not even a spot of sweat on his brow!

    My wife, Tabea, and I stayed at the Coachhouse twice for 10 days each time, and during both stays we very seldom left the hotel! We would leave our room to go to lunch at 1.00pm daily, return to our room about 2 hours later, got changed into dressing gowns and walked the beautiful path to the spa, swam and sauna-ed and massaged to our heart’s content, got changed for dinner and spent another 2 to 3 hours in the dining room and bar, migrated back to our room at about 11.00pm, and slept soundly until the process was repeated again!

    Tabea and I will miss him greatly. We send our deepest sympathies and condolences to Jane and their family.

  • http://www.jensensafaris.com Holger Krogsgaard Jensen

    Guy Matthews did the impossible – making a success of a hotel situated in a corner of South Africa, where few tourist ventured in the eighties. We fell seriously in love with Coach House***** shortly after the opening and have been keen supporters ever since. Everything in our own place is inspired or even produced by Guy – the tablecloths, the duvets and God knows what good advise I received from him over the years. I will miss him as both a good friend and a mentor. Together we took picnics to a whole new level – taking along crystal and porcelain from the hotel, and serving our guests at Dbengeni Falls and God’s Window, often with a chef in full uniform in attendance.

    I am afraid that Coach House***** is and never will be the same without Jane in the kitchen and Guy forever attending to every little detail. They became major employers in the Tzaneen area, running at one time no less than 3 hotels, a farming operation and a nougat factory. Teachers were imported from the UK to ensure good education for employees children, and so Jane and Guy touched many lives with their actions.

    My best memories are from our trip to Denmark, taking along the headchef Lucas Ndlovu with koeksusters et al – cooking and serving dinners at some of the smartest locations in Denmark in order to promote Coach House***** and SA. That was a special adventure for all involved, and hugely popular, and we introduced Guy and Jane to some of the leading entrepreneurs in the country and visited their magnificent homes and castles. This was usually followed by a quick meal at a Danish sausage wagon, and so pleased that Guy shared my love of Danish pork sausages.

    It’s not really true to say that we are going to miss Guy in the future – we have missed him ever since he got ill and had to leave the hotel. Taking a group up to CH in a couple of weeks will be another reminder of what Guy created for us all to enjoy. Our deepest sympathies to Jane and the family from all of us here in Pretoria, and so glad we were able to pay that last visit and enjoy Guy’s humor one last time. As we left the driveway, somehow both Benny and I knew that it would be the last time we greeted this charming man. RIP

  • http://www.vintoz.co.za Vincent Tshangana

    May his soul rest in peace, condolences to Jane and the family. His ideas, legacy will go on in this hospitality industry that he wanted to improve it every single day. We will move wave to wave to keep this moving sheep going till we also pass the stick to the new generation. You’ve done your part Guy now you can rest in peace coz you’ve run and won your race here on earth

  • patricia

    i don’t know him but it sound that he did a gread job on his time, may his soul rest in peace and we the new hotelies will fly the flag high of you great job. To family and friend be strong it was his time.

  • http://www.glutenfreebakery.yolasite.com Alan and Val Stricke

    may you keep all the angels well fed and happy. look down on your wife and friends and comfort them. Alan says to have a drop of Claret for him. He will bring with him when his time comes.

  • Moses Nkuna

    I am sad to hear about the death of Guy Matthews. In 1983 I was only 3 years old when Coach House was opened, my father Sam Nkuna was part of the opening team and an old friend of Guy. My dad started as a Head Waiter when the hotel opened and in 1989 Mr Matthews made a very brave decision to promote my dad to Hotel Manager, a position vacated by the Huxter Family. Something that you could never think of during the Apartheid. When I finished my matric in 1997 I was inducted to the Coach House as a Management Trainee and in 2001 moved to the UK, Paarl and a Game Reserve in the Kruger to persue my Hospitality Management Career. Although my father retired in 2009, my family is still a big fan of Coach House and the Matthews Family.

    We send our condolences to wife Jane, Daughters Pippa & Allison and son Richard as well as the rest of the Matthews family. RIP

    Moses, Sam, Esther, Eddie, Tondy, Bridget, Harmonia