Hyatt Regency revamps Phumula Spa

November 18th, 2010 by H&R | Categories: hotels, products, technology, tourism

The refurbished Phumula Spa on the sixth floor of the revamped five-star Hyatt Regency Johannesburg was relaunched last night. It underwent a refurbishment earlier this year to lighten and brighten decor, enhance the atmosphere and put together a refreshed menu of signature treatments.

The facilities are spacious and their location provides a restful spot in this busy city hotel, which ties in with the name, which is Zulu for “to rest”. The spa is flanked by a 24-hour gymnasium which completes the health and wellness offering.

The spa has built its reputation on massages and facial treatments as well as luxury facilities and products on offer (Clarins and TheraVine). The spacious reception area features stylish sofas and chairs and warm colours. Circle and square motifs are the theme, together with shades of bright lime, apple, umber, light wood and white. Lighting is subtle, as is the sound of the waterfall within each of the two sliding doors.

There are subtle African elements to the decor in keeping with the rest of the hotel, in the form of textures, raw materials, prints and African artefacts.

The spa features separate facilities for men and women, which include whirlpools, plunge pools, saunas, steam rooms and changing rooms.

“This separation is the way it has always been here at the spa,” explains Berenice Madyara, spa manager. “Our guests tend to be extremely comfortable with the opportunity to spend that time, before or after a treatment, in quiet, peaceful reflection. On the whole, this format has been widely complimented.”

Each of the two wet areas, male and female, has its own entrance to the pool area, where an infinity pool enhances the sky view and treetops. There is also a sunny indoor relaxation area with glass doors as well as hanging basket chairs in which to curl up with a book, magazine (reception has a selection on offer) or cup of one of the spa’s herbal teas and home-made biscuits.

The treatment rooms – one for couples and three private – feature dimmed lighting and gentle music. Each has its own music system and iPod docking station.

All four therapists are experienced in the use of the two product lines – locally produced Theravine and international brand Clarins. TheraVine uses Pinotage, Merlot, Chardonnay and other grape and grapeseed extracts to achieve a vine-derived experience. Clarins is an established and popular top global brand.

The Hyatt Gym offers a range of training equipment, including free weights, stability balls, Bosu balls, treadmill, rowing machine, stationary bike and elliptical machine. It also features a dedicated TV, towel fridge and fresh water (warm and cold).

Phumula Spa is open from Monday to Friday from 10am to 10pm, on Saturdays from 8am to 8pm, and on Sundays and public holidays from 9am to 6pm. These late trading hours suit the business and leisure clientele looking for after-hours treatments.

The Hyatt Gym is a 24-hour facility, with all wet areas (whirlpools, pools, saunas and steam rooms) open daily from 6am to 10pm.

For Hyatt Regency Johannesburg, the focus is on extending the five-star experience beyond the overnight stay to include an unrushed, indulgent and customised range of treatments.

GM Yann Gillet says that some 15 years ago hotels did not feature spas and learning about incorporating the spa experience into the overall offering was not taught at hotel school. However, today five-star hotels are expected to take care of the wellness of their guests as well as their other hospitality needs.