Legacy’s Desert Jewel Casino in Windhoek a winnerMay 15th, 2012 by Susan Reynard | Categories: hotels, industry, tourism
The Desert Jewel Casino based at the Windhoek Country Club Resort in Namibia has been rated as the top casino in Africa by PMR.africa. The PMR Africa awards aim to celebrate leaders in their fields by pegging their services and offerings against their nearest competitors. The awarding of the top African casino, outside of South Africa, to the Desert Jewel Casino at the Windhoek Country Club Resort makes it a leader in its industry.
“We are delighted with the team of the Desert Jewel receiving this award as it recognises their hard work, dedication and the commitment they display not only to their guests, but to the property as well,” says Paddy Brearley, managing director at Legacy Hotels and Resorts.
The awards are the culmination of a research process whereby companies and institutions are rated based on the perceptions and experiences of respondents, with a strong focus on evaluating and measuring customer service and customer satisfaction.
According to PMR.africa, the awards serve as an indicator of the competencies of the company or destination for its recipient. The organisation’s aim is to create awareness of the destination through the awards as well as recognise its staff and people for their contribution to creating the perception that it is a leader in its field.
“Africa is a big focus of Legacy Hotels and Resorts and the commitment displayed by the Namibian team at the Windhoek Country Club Resort’s Desert Jewel Casino, speaks volumes to what we as a business want to achieve across the continent,” adds Brearley.